All items are dispatched from our warehouse on the Sunshine Coast, Queensland Australia. If you would like to come into our warehouse and pickup you are more than welcome. Our opening times are from 10am- 5pm Monday to Friday ONLY.
Shipping fees include postage and handling fees. If you have selected registered post, tracking numbers will be provided via eBay when your order is dispatched.
- We work with different courier partners to provide the best freight costs and quality service. We choose the courier, which is dependent upon size and weight of each item and the delivery location.
- Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
- Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
- Some products may be dispatched in more than one carton.
- We aim to dispatch all products within one working day after your full payment is made.
- If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
- If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund.
- Buyers must agree with the above postage and handling terms before purchase.